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Customer Service
Q: Have you received my payment?
A: Please call 1-800-627-3015 for confirmation that your payment has been received.
Q:
How do I consign coins to auction?
Q: How do I order bullion?
A: Call 1-800-627-3015 for current prices and information on how to order.
Q:
I forgot my password
Q: What is my coin worth?
A: For information on the value of your coin, please call SC&B at 1-800-627-3015 for immediate attention, or send us an e-mail at
info@stanfordcoins.com
. Someone will respond to your e-mail as soon as possible.
Q: What is the status of my order?
A: Please call 1-800-627-3015 for the status of your order.
Q:
What is your privacy policy?
Q: What is your return policy?
A: The client has 7 days from receipt of their certified coins to return them to SC&B for a full refund, shipping charges not included. Bullion is not subject to this Return Policy.
Q:
What is your shipping policy?
Q: What methods of payments do you accept?
A: Personal checks are accepted for all orders. MasterCard and Visa are accepted only for numismatic orders. Credit cards not accepted on bullion orders. Bank checks and cashier checks only are accepted on orders totaling more that $10,000.
